Your privacy matters to us. This Policy explains precisely what personal data sm805 collects from Indonesian players, why we collect it, how we protect it, and the rights you hold over your own information.
Our Commitments
Six core principles guide the way sm805 handles personal data across every touchpoint of your player journey.
Every connection between your device and sm805 is protected by industry-standard TLS 1.3 encryption. Sensitive data including account credentials, payment details, and personal identification documents is encrypted both in transit and at rest on our servers.
sm805 collects only the personal data that is strictly necessary to operate your account, verify your identity, process IDR transactions, and comply with anti-money-laundering obligations. We do not harvest data beyond what is needed for these defined purposes.
sm805 does not sell, rent, or trade your personal data to third-party marketers or data brokers under any circumstances. Data is shared only with essential service providers — such as licensed payment processors and KYC verification partners — under strict contractual data protection obligations.
You have the right to access, correct, restrict, or request deletion of your personal data at any time by contacting our support team. We will respond to all verified data requests within 30 days and facilitate your rights without undue delay or cost.
sm805 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. Once the applicable retention period expires, personal data is securely deleted or anonymised.
All promotional emails and SMS notifications sent by sm805 include a clear, one-click unsubscribe mechanism. You may also update your marketing preferences at any time from within your account settings. Transactional communications (e.g., deposit confirmations, withdrawal notifications) cannot be opted out of while your account is active.
This Privacy Policy describes how sm805 ("we", "us", "the Company") collects, processes, stores, and shares personal data relating to individuals ("you", "the Player") who access or use the sm805 online gaming and sports betting platform at https://sm805.net. This Policy applies to all players, including those accessing the platform from Jakarta, Surabaya, Bandung, Bali, Medan, and other locations across Indonesia.
By registering an account on sm805, making a deposit, or otherwise using any feature of the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you should not use the sm805 Platform.
This Policy should be read in conjunction with the Terms & Conditions and the Responsible Gaming Policy, both of which are incorporated by reference.
Age Restriction: sm805 is strictly an adults-only platform. You must be at least 21 years of age to register an account or use any services offered on this Platform. We do not knowingly collect personal data from individuals under the age of 21.
In this Privacy Policy, the following terms have the meanings set out below:
When you create an sm805 account, we collect the following information: full legal name, date of birth, Indonesian residential address (including city — e.g., Jakarta, Bandung, Surabaya, Bali), email address, and a valid Indonesian mobile phone number. You are required to provide accurate and current information at the time of registration and to update it promptly if it changes.
As part of our identity verification process, we may collect copies of government-issued identity documents such as your KTP, passport, or SIM; photographs or selfies for biometric comparison; proof of address documents including utility bills or bank statements; and documentation evidencing your source of funds where required by our anti-money-laundering compliance framework.
We collect transaction data relating to your deposits and withdrawals, including payment channel used (e.g., BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI, Bank Permata, OVO, GoPay, DANA, ShopeePay, or LinkAja), transaction amount in IDR, timestamp, and transaction reference. We do not store full bank account numbers or e-wallet credentials beyond what is necessary to process and reconcile transactions.
We maintain records of your wagering history, game sessions, bet amounts, winnings, and bonus participation. This data is used for account management, dispute resolution, responsible gaming monitoring, and compliance reporting.
We automatically collect technical data when you access the Platform, including your IP address, browser type and version, operating system, device model, screen resolution, time zone (defaulting to WIB, UTC+7), session timestamps, pages visited, and referral URL. This data is used for platform security, fraud prevention, and service optimisation.
When you contact our support team via email at [email protected] or through live chat, we retain records of the communication including your contact details, the content of the exchange, and any attachments or screenshots provided. This data is used to resolve your query and to improve our service quality.
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Registration Data | Name, date of birth, email, phone, address | Account creation & management |
| KYC Data | KTP, passport, proof of address | Identity/age verification, AML compliance |
| Financial Data | Bank channel, IDR amounts, transaction timestamps | Payment processing, fraud prevention |
| Gaming Activity | Wager history, game sessions, bonus usage | Account management, responsible gaming |
| Technical Data | IP address, device, browser, session logs | Security, fraud detection, optimisation |
| Communications | Support emails, live chat transcripts | Query resolution, service improvement |
sm805 uses your Personal Data for the following purposes:
sm805 processes your Personal Data on the following legal bases, depending on the specific purpose of processing:
sm805 shares Personal Data with trusted third-party Data Processors who assist in delivering the Platform's services. These include licensed payment processors facilitating IDR transactions via Indonesian banks and e-wallets; KYC and identity verification service providers; cloud hosting and infrastructure providers; fraud detection and cybersecurity vendors; and customer support platform operators. All Data Processors are bound by written data processing agreements that prohibit any use of your data beyond the specific service they provide to sm805.
Certain game titles on the Platform are delivered by licensed third-party game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft. These studios may process limited technical and session data (such as your player session token and game result records) for the purpose of delivering game content and ensuring fair play. They do not receive your full registration data or KYC documents.
sm805 may disclose Personal Data to regulatory authorities, law enforcement agencies, or courts where required to do so by applicable law, court order, or regulatory obligation. In such cases, we will disclose only the minimum Personal Data necessary to satisfy the legal requirement and, where permitted by law, will notify you of such disclosure.
In the event of a merger, acquisition, restructuring, or sale of all or part of sm805's business, Personal Data may be transferred to the acquiring entity as part of that transaction. You will be notified via the email address associated with your account prior to any such transfer, and the acquiring entity will be required to honour the commitments in this Privacy Policy.
No Data Sales: sm805 does not sell, rent, or otherwise commercialise your Personal Data to third-party marketers, data brokers, or advertising networks. This commitment is unconditional and applies regardless of the territory in which you are located.
Cookies are small text files stored on your device when you visit a website. sm805 uses cookies and similar tracking technologies (including pixel tags and session storage) to enable core Platform functionality, enhance your user experience, and analyse how the Platform is used.
You can control and delete cookies through your browser settings. Please be aware that disabling strictly necessary cookies will prevent you from logging into your account or using core Platform features. Instructions for managing cookies are available in the help documentation of all major browsers including Chrome, Firefox, Safari, and Edge.
sm805 retains Personal Data for the periods set out below, after which data is securely deleted or irreversibly anonymised:
| Data Category | Retention Period | Basis |
|---|---|---|
| Registration & Account Data | Duration of account + 5 years post-closure | Legal obligation, AML compliance |
| KYC Documents | Duration of account + 5 years post-closure | Regulatory obligation |
| Financial Transaction Records | 7 years from transaction date | Financial record-keeping law |
| Gaming Activity Logs | 3 years from session date | Dispute resolution, responsible gaming |
| Support Communications | 3 years from last communication | Legitimate interests |
| Marketing Consent Records | Until consent is withdrawn + 1 year | Consent audit trail |
| Technical / Device Logs | 90 days (rolling) | Security, fraud detection |
Where a legal hold is placed on an account (e.g., due to an active fraud investigation or regulatory inquiry), the relevant data will be retained beyond the standard periods described above until the matter is resolved.
sm805 implements a layered security framework to protect Personal Data against unauthorised access, disclosure, alteration, or destruction. Our security measures include:
While sm805 applies industry-standard security measures, no system connected to the internet can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for notifying us immediately at [email protected] if you suspect any unauthorised access to your account.
As a player on the sm805 Platform, you hold the following rights with respect to your Personal Data. To exercise any of these rights, please contact us at [email protected] with the subject line "Privacy Rights Request". We will respond within 30 days of receiving a verified request.
The sm805 Platform is strictly intended for adults aged 21 and above. We do not knowingly collect, process, or store Personal Data from any individual under the age of 21. If we discover that Personal Data has been collected from an individual under the age of 21, we will immediately close the relevant account, delete all associated Personal Data, and reverse any financial transactions linked to that account.
If you are a parent or guardian and believe that your child has registered an account on sm805, please contact us immediately at [email protected]. We will investigate and take appropriate action without delay.
21+ Strictly Enforced: sm805 employs age verification as part of its KYC process and uses technical controls to prevent underage access. Attempts to bypass age verification controls constitute a material breach of our Terms & Conditions and may be reported to relevant authorities.
sm805 operates as an international online gaming platform. Certain Data Processors engaged by sm805 — including cloud infrastructure providers and specialist KYC verification services — may process your Personal Data on servers located outside of Indonesia. Where such international transfers occur, sm805 ensures that adequate safeguards are in place to protect your data, including:
By using the sm805 Platform, you acknowledge that your Personal Data may be transferred to and processed in jurisdictions outside Indonesia. We will always take reasonable steps to ensure that such transfers are conducted lawfully and that your data remains protected to the standard described in this Policy.
sm805 reserves the right to amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or Platform features. When material changes are made, we will notify you via the email address associated with your account and post a prominent notice on the Platform, with a minimum of 7 days' advance notice before the updated Policy takes effect.
Your continued use of the sm805 Platform after the effective date of any amendment constitutes your acknowledgement of the updated Policy. If you do not agree with the changes, you must stop using the Platform and request account closure before the updated Policy takes effect.
The version number and effective date displayed at the top of this document identify the current version of the Privacy Policy. Prior versions are available upon written request to [email protected].
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your Personal Data by sm805, please contact our Data Protection team through the following channel:
For further details on your account rights and usage conditions, please review our Terms & Conditions. For information on responsible gaming tools including self-exclusion and deposit limits, please visit our Responsible Gaming page.
Your data is protected. Your experience is premium. Join thousands of Indonesian players already enjoying world-class games and sports betting on sm805.